Forum Replies Created

  • Sara Palmeter

    Member
    08/22/2017 at 9:10 AM in reply to: INVOICE CREDIT HOLD

    Nope. Not as far as I know. This has been requested at Que group; but as of now, I do not know of a way to process invoices without going in and changing the credit limits. Also, it will show up in the Audit Trail for the customer when you “Browse Audit Trail”.

    I usually change it to something ending in 999. That way, I can easily see if the credit limit has been changed to accommodate an invoice / shipment that puts them over their credit limit.

  • Sara Palmeter

    Member
    12/05/2016 at 8:06 AM in reply to: HIDING DOCUMENT CLAUSES

    Hi Marcelo – Did you ever get this question answered?

  • Sara Palmeter

    Member
    10/10/2016 at 9:00 AM in reply to: BANK REC / TRANSACTION DATE

    I’m not sure if this is what you are asking about, but here is what I have found.

    When you add an adjustment to the bank reconciliation, there is place to enter the transaction date. The batch created to post the adjustment will use this date. I don’t think you can use a transaction date that is outside of the “Date From” and “Date To” dates entered in the header section of the Bank Reconciliation batch.

  • Sara Palmeter

    Member
    09/13/2016 at 8:57 AM in reply to: CASH RECEIPTS

    I prefer to have each cash receipt batch be equal to the total deposit shown on my bank statements (i.e., one CR batch = one bank deposit). If I have a one-time type deposit, I will included it in the CR batch as a miscellaneous receipt, and code it to the appropriate distribution account. I find it much easier to clear the deposits on the bank reconciliation when each deposit has its own CR batch. This also makes it much easier when trying to trace transactions through the accounting system from start to finish.

  • Sara Palmeter

    Member
    08/02/2016 at 8:54 AM in reply to: VENDOR ACKNOWLEDGMENT OF PO

    Thanks, Sean. We have found a work-around, but I would be interested to know how this is handled by Quantum users processing Spec 2000 EDI orders. There is probably a better way than what we are doing.

  • Sara Palmeter

    Member
    12/08/2015 at 9:53 AM in reply to: V 10.7 SCANNING DOCS ISSUES

    We are getting ready to upgrade to 10.7. If what you are seeing with document scanning is the same for us when we upgrade, this will be an issue for us, also.

    Hopefully someone will be able to answer this question for us. I will be discussing this with my IT guy tomorrow (12/9). I will post an update if he has any insight into this.

  • Sara Palmeter

    Member
    12/02/2015 at 8:13 AM in reply to: ADDING CASH RECEIPTS – DISCOUNT

    I have not found a way to prevent this. I agree that it would be nice to have a way to verify the deposit and discount amounts. The way it is currently set up, you can put any number in as the discount and the cash receipts will be okay to post. Like you said, you will not realize this until you review your accounts receivables in detail.

    I have this on my list of items to request as an enhancement at the next Que Group Conference. Component Controls does a good job of reviewing the enhancement requests that are presented at the Que Group Conference.

    If someone knows of a different way to input the cash receipts so that this is not an issue, let me know.

  • Sara Palmeter

    Member
    07/01/2015 at 10:18 AM in reply to: ADD DOCUMENTS/IMAGES TO AP MODULE

    Oh, yes – I agree. I would like to do the same thing. I tried scanning all the invoices associated with a check batch, but that was too cumbersome. So I am not scanning vendor invoices right now, but I would sure love to be able to.

  • Sara Palmeter

    Member
    04/02/2015 at 7:04 AM in reply to: DUPLICATE ITEMS ON AP ADJUSTEMENTS

    I am happy to say that this issue has been resolved for us. There is a patch for this. It was a quick fix and all works well now.

  • Sara Palmeter

    Member
    03/20/2015 at 3:36 PM in reply to: DUPLICATE ITEMS ON AP ADJUSTEMENTS

    Thanks, Kathy. We are running a patch this weekend. Hopefully it will fix the issue. I will have CC run the SQL to fix the errors up to this point.

  • Sara Palmeter

    Member
    03/19/2015 at 11:18 AM in reply to: DUPLICATE ITEMS ON AP ADJUSTEMENTS

    Does anyone have an update on this? I am trying to close out my 2014 year end general ledger and I have the same problem. It started when we upgraded to 10.4. When we did that upgrade, we found that we could not close any receivers until we put a default account in for Purchase Charges. This was a new items added to the Default Account & Distributions screen in GL Setup. Now, any adjustments we make in the receiver reconciliation process are posted twice to accounts payable, and twice to expense account. I tried to remover the default account, but Quantum will not allow up to close the Receiver Reconciliation without the default account. I am a bit annoyed by this, since I wouldn’t expect a problem like this simply because of an upgrade.

  • Sara Palmeter

    Member
    01/08/2015 at 7:54 AM in reply to: VENDOR ACKNOWLEDGMENT OF PO

    Thank you for your quick responses. I was hoping there was a check box somewhere that I was missing. I will use one of your suggestions. Thanks again.

  • Sara Palmeter

    Member
    01/28/2014 at 10:27 AM in reply to: CUSTOMER CREDIT INFORMATION

    Hi Paul,

    Any chance you could send me the same information? I, too, have been trying to figure out a way to get this information from a report.

    Thanks much!