Forum Replies Created

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  • Tim Hernandez

    Administrator
    02/23/2024 at 4:17 PM in reply to: Invalid class string, ProgID: “Quantum.SysMod”

    Ran as Admin.
    Deleted everything and even ran it again.
    Removed Reg.

    Any thoughts appreciated.

  • Tim Hernandez

    Administrator
    02/02/2023 at 12:42 PM in reply to: Automatic Price on Repair Order

    Any experts on the repair side wanna offer some control advise to produce a custom event to resolve Mike’s initial question? I have a general scope of the SQL that would be required.

  • Tim Hernandez

    Administrator
    01/31/2023 at 12:13 PM in reply to: Automatic Price on Repair Order

    Hey Mike: I can work with you on this. What do you have drafted as far as values go in SQL?

  • Tim Hernandez

    Administrator
    12/21/2022 at 1:53 PM in reply to: Home LP

    I just use sql, and you have to include the foreign as well.

  • Tim Hernandez

    Administrator
    11/22/2022 at 5:35 PM in reply to: PDF file name change

    I believe it is in the stored procedure. You can alter it there.

    • Tim Hernandez

      Administrator
      11/22/2022 at 5:46 PM in reply to: PDF file name change

      Sorry this one appears to part of a function. I know the WO_QUOTE was part of the procedure.

  • Tim Hernandez

    Administrator
    09/19/2022 at 9:42 AM in reply to: Gates / Next upcoming Task Report

    Please share with us your initial report.

  • Tim Hernandez

    Administrator
    08/29/2022 at 2:02 PM in reply to: WO – OUT ON REPAIR

    It’s most likely your inner joins. Try using left outer joins and see what happens.

  • Tim Hernandez

    Administrator
    07/26/2022 at 10:13 AM in reply to: Event Manager – How to edit/change a Xsl Template

    Hi John:

    Do a lot of this over here. I use dreamweaver but only because I have an adobe subscription. You can use any editor and a good free one would be visual studio code.

    As for a guide, we could probably get something at a round table at the conference August 25-26th. Will you be attending?

  • Tim Hernandez

    Administrator
    05/26/2022 at 9:56 AM in reply to: Quantum Cloud Hosting

    Hi Jim:

    I have been using the cloud for a couple years now with being on the QUE Group Board. There are some potential nuances. First being normal RDP issues with copy and paste not working properly. Easy fix is to reboot your machine. Quick keys do not work like your normal environment, so you will have to integrate another step but it looks and feels like Quantum. It is super easy to deploy and maintain. Have you done a trial yet to see if it fits your needs?

  • Tim Hernandez

    Administrator
    05/19/2022 at 9:50 AM in reply to: embedded import

    👍

  • Tim Hernandez

    Administrator
    05/13/2022 at 1:46 PM in reply to: Stockline merge

    If there was no particular reason for the stock line to be split then just do a qty adjustment to account accordingly.

  • Tim Hernandez

    Administrator
    05/12/2022 at 4:51 PM in reply to: Web API module

    Hi Kirsten:

    If you want to post a fake snippet of what you are working on along with the error, maybe someone can better help. I do not use the Web API but could still probably help or find the right person take a look at your issue.

    Best Regards,
    Tim

  • Tim Hernandez

    Administrator
    04/29/2022 at 4:08 PM in reply to: Module menu option is missing for one user on one computer

    If you haven’t done so already, export HKEY_CURRENT_USER\SOFTWARE\Component Control USA, LLC. then remove the registry key for the logged in windows user in attached picture on the PC with the problem. Close quantum on bad pc and move to the good PC. Export the registry key for the logged in user on the good client PC. Take the good client registry key export for HKEY_CURRENT_USER\SOFTWARE\Component Control USA, LLC. and place it on the desktop of the problem PC. Double click to import into the good PC. Open Quantum and log in user that had the previous problem and see if that resolves it.

    The branch name is:
    HKEY_CURRENT_USER\SOFTWARE\Component Control USA, LLC.

  • Tim Hernandez

    Administrator
    04/13/2022 at 10:02 AM in reply to: Late Costs on WO not hitting COGS

    This is a bug. Please submit a case to Component Control to provide the corrective action.

    https://www.componentcontrol.com/customers/support/technical-support
    👥

  • Tim Hernandez

    Administrator
    04/12/2022 at 1:55 PM in reply to: Late Costs on WO not hitting COGS

    Hi Rochelle:

    What version of Quantum are you on?

    Best,

    Tim😀

  • Tim Hernandez

    Administrator
    04/07/2022 at 8:42 AM in reply to: Conference

    On our last call we were speaking with CC about a possible August Event. We were hoping to get back to Coronado but we will be releasing more info in the next few weeks.

    🍻

  • Tim Hernandez

    Administrator
    04/04/2022 at 8:26 PM in reply to: Items deleted prior to invoice posting

    Hi Tony:

    Took a look at this. Give me another day. I think I got something for you. 😃
    What version of Quantum are you on?

  • Tim Hernandez

    Administrator
    08/11/2021 at 1:57 PM in reply to: EVENT QUE TIMES

    Thanks, everyone!

    Event Manager does pick it up after each minute to start the job. However, it still requires two more cycles at 5 minutes each. I am assuming EV’ s timer is 5 minutes to do what ever it wants to do.

    Pietro, with the crystal report would the sequence be the same as far as passing the parameter to crystal from EV? Would the CR look at the XML file to pass to the CR as well?

    Can you walk me through the process?

  • Tim Hernandez

    Administrator
    08/11/2021 at 12:48 AM in reply to: OPENQUERY SUDDENLY RUNNING SLOW FOR ONE QUERY

    Does this data warehouse host an on premise gateway for powerBi?

    Might be a good idea to just open up SQL monitor and look at some baselines.

  • Tim Hernandez

    Administrator
    08/10/2021 at 5:26 PM in reply to: MASHING TWO QUERIES TOGETHER

    What I think you are saying:

    SELECT tim.*, rocks.* FROM

    (SELECT

    qctl.wo_operation.woo_auto_key,

    qctl.wo_skills.description,

    qctl.wo_operation.si_number,

    SUM(qctl.wo_task_skills.est_hours) AS “Sum_EST_HOURS”

    FROM

    qctl.wo_task_skills

    INNER JOIN qctl.wo_skills ON qctl.wo_task_skills.wok_auto_key = qctl.wo_skills.wok_auto_key

    LEFT JOIN qctl.wo_task ON qctl.wo_task_skills.wot_auto_key = qctl.wo_task.wot_auto_key

    LEFT JOIN qctl.wo_operation ON qctl.wo_task.woo_auto_key = qctl.wo_operation.woo_auto_key

    WHERE

    qctl.wo_operation.wos_auto_key = xxxxx

    GROUP BY

    qctl.wo_operation.woo_auto_key,

    qctl.wo_skills.description,

    qctl.wo_operation.si_number

    ) Tim

    (SELECT

    qctl.wo_operation.woo_auto_key,

    qctl.wo_skills.description,

    qctl.wo_operation.si_number,

    SUM(qctl.wo_task_labor.hours) AS “Sum_HOURS”

    FROM

    qctl.wo_skills

    INNER JOIN qctl.wo_task_labor ON qctl.wo_task_labor.wok_auto_key = qctl.wo_skills.wok_auto_key

    INNER JOIN qctl.wo_task ON qctl.wo_task_labor.wot_auto_key = qctl.wo_task.wot_auto_key

    LEFT JOIN qctl.wo_operation ON qctl.wo_task.woo_auto_key = qctl.wo_operation.woo_auto_key

    WHERE

    qctl.wo_operation.wos_auto_key = xxxxx

    GROUP BY

    qctl.wo_operation.woo_auto_key,

    qctl.wo_skills.description,

    qctl.wo_operation.si_number

    ) Rocks

    Where

    tim.woo_auto_key = rocks.woo_auto_key;

  • Tim Hernandez

    Administrator
    08/10/2021 at 5:22 PM in reply to: MASHING TWO QUERIES TOGETHER

    What John is saying:

    SELECT

    qctl.wo_skills.description,

    qctl.wo_operation.si_number,

    SUM(qctl.wo_task_skills.est_hours) AS “Sum_EST_HOURS”

    FROM

    qctl.wo_task_skills

    INNER JOIN qctl.wo_skills ON qctl.wo_task_skills.wok_auto_key = qctl.wo_skills.wok_auto_key

    LEFT JOIN qctl.wo_task ON qctl.wo_task_skills.wot_auto_key = qctl.wo_task.wot_auto_key

    LEFT JOIN qctl.wo_operation ON qctl.wo_task.woo_auto_key = qctl.wo_operation.woo_auto_key

    WHERE

    qctl.wo_operation.wos_auto_key = xxxxx

    GROUP BY

    qctl.wo_skills.description,

    qctl.wo_operation.si_number

    UNION ALL

    SELECT

    qctl.wo_skills.description,

    qctl.wo_operation.si_number,

    SUM(qctl.wo_task_labor.hours) AS “Sum_HOURS”

    FROM

    qctl.wo_skills

    INNER JOIN qctl.wo_task_labor ON qctl.wo_task_labor.wok_auto_key = qctl.wo_skills.wok_auto_key

    INNER JOIN qctl.wo_task ON qctl.wo_task_labor.wot_auto_key = qctl.wo_task.wot_auto_key

    LEFT JOIN qctl.wo_operation ON qctl.wo_task.woo_auto_key = qctl.wo_operation.woo_auto_key

    WHERE

    qctl.wo_operation.wos_auto_key = xxxxx

    GROUP BY

    qctl.wo_skills.description,

    qctl.wo_operation.si_number

  • Tim Hernandez

    Administrator
    08/10/2021 at 4:58 PM in reply to: EVENT QUE TIMES

    Is this something I would be interested in? Is this in milliseconds, seconds, minutes??

  • Tim Hernandez

    Administrator
    06/17/2021 at 1:37 PM in reply to: IMAGE LIST TABLE V12X

    Same here. This is a way bigger issue for us than originally thought.

  • Tim Hernandez

    Administrator
    06/15/2021 at 8:02 PM in reply to: BALANCE SHEET / VIEW PACKAGE

    SELECT RPT_GL_PKG.GET_BALANCE_SHEET_BY_GROUPS (1, ’01-APR-2021′, ’30-APR-2021′, 228, ’01-MAY-2021′, ’31-MAY-2021′, 229) from dual;

  • Tim Hernandez

    Administrator
    06/15/2021 at 11:27 AM in reply to: BALANCE SHEET / VIEW PACKAGE

    FUNCTION GET_BALANCE_SHEET (P_GLP NUMBER,

    P_ACCOUNT_TYPE NUMBER,

    P_SORT_BY_SEG VARCHAR2,

    P_SEGMENT_NO NUMBER,

    P_SEGMENT_ACC VARCHAR2) RETURN QC_UTL_PKG.CURSOR_TYPE;

    and

    FUNCTION GET_BALANCE_SHEET_BY_GROUPS (P_SYSCM NUMBER,

    P_DATE_FROM1 DATE,

    P_DATE_TO1 DATE,

    P_GLP1 NUMBER,

    P_DATE_FROM2 DATE,

    P_DATE_TO2 DATE,

    P_GLP2 NUMBER) RETURN QC_UTL_PKG.CURSOR_TYPE;

  • Tim Hernandez

    Administrator
    06/15/2021 at 10:59 AM in reply to: ADOBE ACROBAT DC

    Sorry for the late reply bud. If I recall in version 10 for DC you need to turn off Enhanced Security in preferences.

  • Tim Hernandez

    Administrator
    06/15/2021 at 10:42 AM in reply to: EDI – CUSTOMER PO’S AND RFQ’S NOT RECEIVED IN QC

    Hi, June!

    We escalated this on your behalf this morning. Looks like development is on it. Thanks for the alert.

    Take care,

    Tim

  • Tim Hernandez

    Administrator
    03/26/2019 at 1:36 AM in reply to: HYPERLINK TO EXE FILE AND PASS PARAMETERS

    Can you try it with a batch file? Have the batch file execute with parameters?

  • Tim Hernandez

    Administrator
    10/04/2018 at 10:00 AM in reply to: HELP WITH DYNAMIC PARAMETER

    Great, thanks for the feedback Mike. Glad it works. Take care bud.

    Best,

    TiMMaY!

  • Tim Hernandez

    Administrator
    10/02/2018 at 7:20 PM in reply to: HELP WITH DYNAMIC PARAMETER

    Attached is a new version.

    I merged the two commands just for fun. Um make sure the joins are ok. I did a left outer and now I think you had an inner so just double check it.

    Hope this helps or gives you or someone else some ideas.

    Best regards,

    TiMMaY!

  • Tim Hernandez

    Administrator
    09/28/2018 at 10:21 PM in reply to: HELP WITH DYNAMIC PARAMETER

    Good Evening Mike:

    Hope all is well. Could you attach the report?

  • Tim Hernandez

    Administrator
    08/31/2018 at 11:25 PM in reply to: HOW TO SUPPRESS GROUP AND DETAILS BASED ON VALUE OF ONE STATUS

    Andre, miss you bro!

    Everyone, this guy is a Jedi.

  • Tim Hernandez

    Administrator
    08/29/2018 at 9:51 PM in reply to: HOW TO SUPPRESS GROUP AND DETAILS BASED ON VALUE OF ONE STATUS

    Try a formula field with your condition requirements. If true then 1 else 0. Use that as your test. Group it by your test field first then group as you desire. See if you can get the zeros and ones to align with your thoughts. For example there would be zeros in your crossed out section of your document and ones in the part you want. Then just suppress the test section you don’t want with a simple selection expert.

  • Tim Hernandez

    Administrator
    07/10/2018 at 11:35 PM in reply to: HOW DO YOU PUBLISH A CRYSTAL REPORT TO ALL USERS?

    Kryste:

    I am assuming you don’t have permissions assigned to all users to utilize crystal reports.

    The attached images will give you a good idea on what security settings to enable for users to use crystal reports in Quantum and how to assign read permissions to the reports if necessary.

    If you want an open report like you ask just simply verify the users in question have permissions to use crystal reports and verify no users have been added to the security portion of the report in question. Once you add a user or users to the security portion of any report. Only that user or users may read the report.

    Hope this helps.

    Best regards,

    Tim

  • Tim Hernandez

    Administrator
    07/10/2018 at 11:10 PM in reply to: HOW DO YOU PUBLISH A CRYSTAL REPORT TO ALL USERS?

    VERY COOL PAUL! Great link!

  • Tim Hernandez

    Administrator
    04/30/2018 at 1:11 PM in reply to: REPLYTO: ON CUSTOM SQL EVENT

    Nadim thank you.

    I have already declared my header prefix in the event and I am targeting the respective header value in my SQL.

    I can pass this particular value to the To:, CC:, and Subject: but not the replyto:

    🙁

    I know some of the standard templates like Jason suggested you could use fields like MANAGER and EMPLOYEE but I do not think the replyto: has the capability to pass a H_VALUE in a custom SQL event.

  • Tim Hernandez

    Administrator
    04/30/2018 at 10:46 AM in reply to: REPLYTO: ON CUSTOM SQL EVENT

    Thank you Jason for the reply.

    I suspected it would be some alias to the header but it just isn’t the case. I have used EMPLOYEE and MANAGER with no success. All it does is spit back exactly what I type. So in your case when use EMPLOYEE the reply to address will simply say EMPLOYEE.

    Now if it was in the “To:” field it would work just dandy. In the “Replyto:” field, it doesn’t seem to be dynamic like its colleagues.

    This is a Custom SQL Event. Not a CC template.

    –Result attached.

  • Tim Hernandez

    Administrator
    04/27/2018 at 8:18 PM in reply to: REPLYTO: ON CUSTOM SQL EVENT

    The value I intend on passing is an email address.

  • Tim Hernandez

    Administrator
    02/02/2023 at 12:40 PM in reply to: Automatic Price on Repair Order

    I think we are just generally speaking at the moment. Would love to jump on a teams meeting and get some ideas out there. This task, in a very general sense, has been on my plate for a minute so I would like to clear it.

  • Tim Hernandez

    Administrator
    12/22/2022 at 9:17 PM in reply to: Home LP

    This is right but should incorporate the date updated as well which was mentioned by Warren. The foreign price will not be triggered on the update so you will have to update that field as Pietro mentioned.

  • Tim Hernandez

    Administrator
    12/22/2022 at 9:15 PM in reply to: Home LP

    Yes, I do this. Good catch Warren!🤓

  • Tim Hernandez

    Administrator
    10/07/2022 at 8:32 AM in reply to: Job Board

    Just send the job posting to board@quegroup.org. We will get it up. Sorry for the delay in response.

  • Tim Hernandez

    Administrator
    09/21/2022 at 6:49 PM in reply to: Gates / Next upcoming Task Report

    Thanks Mahmoud:
    Can you refer to Mike Carey’s comment? Do your tasks have a particular sequence?

  • Tim Hernandez

    Administrator
    07/26/2022 at 5:42 PM in reply to: Event Manager – How to edit/change a Xsl Template

    I wouldn’t use notepad to start out with XSL. With XML, sure. Visual Studio Code is free just like notepad is. Save some sanity and use a code editor much more helpful with organization and you will pick it up quicker.

    As for where to find the templates, please see below:

  • Tim Hernandez

    Administrator
    05/13/2022 at 1:32 PM in reply to: Module menu option is missing for one user on one computer

    Ahh yes, the mischievous toolbar strikes again! Glad you resolved it. 😅 👥

  • Tim Hernandez

    Administrator
    05/13/2022 at 1:28 PM in reply to: Late Costs on WO not hitting COGS

    🤩 Thanks Kristen (@korlando) 👥

  • Tim Hernandez

    Administrator
    05/12/2022 at 4:20 PM in reply to: NEW FORUM

    Definitely not lost just trying manage around GDPR hard coding in the app. New mass mailer application requires a key generated per click for each subscription. Something we did not foresee pre-launch as we used the native function to add folks to the rolodex.

    It will get corrected, if possible, and we will do better.

    🤓

  • Tim Hernandez

    Administrator
    04/18/2022 at 1:22 PM in reply to: Items deleted prior to invoice posting

    Hey Tony:

    Over the weekend I was able to see the permissions in the 20310 series are fixed in 12.5.3. You would not be able to delete the Sales Order or Invoice Reservation if you had 20316 disabled for general staff.

  • Tim Hernandez

    Administrator
    04/06/2022 at 11:31 PM in reply to: Items deleted prior to invoice posting

    Hey Tony:
    Just got behind on the week and I feel bad for not getting back. Have you tried scaling back permissions temporarily? Maybe go to a policy where only a supervisor can only remove details from sales orders. I have not gotten to any SQL on this but you can really target the audit_trail for much more visibility. You should be able to see which user deleted the item in question on what SO. You will have to give me a little more time my friend to test a full on statement to trigger an event but I am happy to do it. I got a lot on my plate right now and I love it. Heck, back in November I became a tech to help keep up with certain product lines. So now for a couple hours a day I get down to the lab with a pen and a pad trying to get them darn units out (that was Dr. Dre play on words…yeah). This was my way of trying to help the team out. We have been busy and that is always a blessing.

    Starter SQL (General for Deleted Items):

        select * from audit_trail where stamptime > sysdate-1 and source_table <> 'SYSUR' and DESCR like 'Deleted Detail Line-Item%' order by adt_auto_key;

    Obviously you would configure your stamptime to be what is appropriate to you. Another thing with the audit trail is you do not want to leave your query too broad. Definitely don’t start from the biggening of time. Also, use the audit_trail to figure out if it is one user or many.

    Hope this helps for now.

    Best Regards,

    TiMMaY

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